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Third Party Administrator (TPA) - Health Insurance Definition

A Third Party Administrator is the same as an ASO - administrative services only company. The duties of the TPA is to serve as the liaison between the insured person or company and the health insurance provider. This TPA company will typically file claims for the insured, but will also certify insurability for the insurance company. That means that the TPA works for both the insured and the provider, though the continued employment will typically depend on the satisfaction of the provider.

The third part administrator company may also be hired if a company provides self-insurance. In that case, the TPA will not only handle claims from the common pool of money for that purpose, it will also coordinate payment of catastrophic illness premiums and other details of the insurance program.

It’s important to note that a TPA is not the same as a health insurance broker. While a broker sells an insurance policy and provides on-going customer service related to the policy, he or she does not handle claims or become involved in the actual process of medical care.
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